Why can’t I see the Ads in-game?

With our recent update, Ads have been placed into Play Wild and are available to some players during a brief testing phase.

If you are one of the players who is able to view the Ads during this testing phase, note that Ads will only be available on supported iOS and Android devices. You will also need to make sure that you have the “Watch Video Ads to Earn Stuff” is set to On in the in-game Settings menu.
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You will not be able to see Ads while using Steam or Amazon devices.

Ads are also not currently available in Brazilian or Russian territories.

Please keep in mind that not all players will see Ads right away, but we hope to make them available soon.

If you have questions that aren't addressed in our Help Section, please submit a request, and we will get back to you shortly. Support is currently available in English only. Please submit your inquiry accordingly and we will respond soon as possible. Submit a request