How do I customize my pet after purchase?

Your pet can be customized during the adoption process and there is no way to change the color once you have gone through it. You do have two options to get a pet with a different color: purchase an additional pet or recycle the current pet and create a new one.

Please note that if you recycle your pet, you will need to use Sapphires to purchase the same one again. Some pets are only available for a limited time and cannot be purchased again if recycled.

If you have questions that aren't addressed in our Help Section, please submit a request, and we will get back to you shortly. Support is currently available in English only. Please submit your inquiry accordingly and we will respond soon as possible. Submit a request