Animal Jam - Play Wild!

How do I reset the password for my Parent Account?

Please note that AJHQ will not be able to provide the password attached to the account.

Your parent and/or guardian will need to visit the Parent portal on our website to reset the password for their Parent Account. Below is a list of steps they will need to follow:

- Go to https://www.animaljam.com

- Click Parents at the top.

- Choose the Forgot your password? option under the Login button.

- Input the Email on file for the account.

If the email is in our system, a password rest link will be emailed to that address. Follow the link in the instructions to complete the password reset.

Was this article helpful?
1 out of 4 found this helpful

If you have questions that aren't addressed in our Help Section, please submit a request, and we will get back to you shortly.

Submit a request