Please note that AJHQ will not be able to provide the password attached to the account.
Your parent and/or guardian will need to visit the Parent portal on our website to reset the password for their Parent Account. Below is a list of steps they will need to follow:
- Go to https://parents.animaljam.com
- Choose the Forgot your password? option under the Login button.
- Input the Email on file for the account.
If the email is in our system, a password rest link will be emailed to that address. Follow the link in the instructions to complete the password reset.