What if I have Sound Issues?

If you're experiencing an issue with sound or music, please check that the Sound FX and Music sliders are showing green in the Options menu in-game.

- Tap the cog in the upper right of your screen to access the Options menu.

- Make sure that the Music and Sound FX sliders are to the right.

If you still can't hear the game, check your device settings and make sure that your Apps or Media volume is on.

If you have questions that aren't addressed in our Help Section, please submit a request, and we will get back to you shortly. Support is currently available in English only. Please submit your inquiry accordingly and we will respond soon as possible. Submit a request