How do I make an account?

- If you don't have an Animal Jam or Animal Jam - Play Wild! account, you can create one by tapping the Start New button on screen when you first open the app.

- From there, follow the prompts on screen and make sure that you use your parent or guardian email in case you need to recover your account!

- Once the account is created, an email will be sent to your parent or guardian to finalize the registration.

- If you have played Animal Jam or Animal Jam - Play Wild!, tap the Login button and use your Username and Password. Your Username and Password are the same for both accounts.

- Please note that since both games are different, no items, avatars, or currency can be transferred between them.

- If your account isn't registered and you delete the game from your device, your account may be lost.

If you have questions that aren't addressed in our Help Section, please submit a request, and we will get back to you shortly. Support is currently available in English only. Please submit your inquiry accordingly and we will respond soon as possible. Submit a request